Our Story

About Strictly Healing

Founded on a commitment to care, compassion, and community — we are Metro Detroit's trusted non-emergency medical transportation provider.

Who We Are

Providing an Atmosphere
for Total Healing

Strictly Healing Transportation, LLC was founded with a single purpose: to ensure that every patient in Metro Detroit has access to safe, reliable, and dignified transportation to and from their medical appointments.

Since 2009, we have grown into one of the region's most trusted non-emergency medical transportation (NEMT) providers, serving patients, case managers, law firms, and healthcare facilities across Southeast Michigan. Our fleet of ADA-compliant, wheelchair-accessible vehicles is operated by background-verified, CPR-certified drivers who treat every passenger with the respect and care they deserve.

We are proud members of the Novi Chamber of Commerce and hold NPI #1093513871. We work directly with Medicaid, no-fault insurance carriers, and private pay clients to remove every barrier between a patient and their care.

Strictly Healing Transportation office at 41695 Grand River Avenue, Novi, Michigan
2009

Year Founded

15+

Years Serving Metro Detroit

ADA

Compliant Fleet

24/7

Scheduling Available

What Drives Us

Our Mission & Core Values

Our mission is to provide an atmosphere for total healing — from the moment a patient is picked up to the moment they arrive safely at their destination. Every decision we make is guided by four core values.

Compassion

We treat every passenger as a person first. Our drivers are trained to be patient, respectful, and attentive to the unique needs of each individual we serve.

Reliability

Missed appointments have real consequences. We show up on time, every time — because our patients are counting on us to get them to their care.

Safety

All drivers are background-verified and CPR-certified. Our vehicles are ADA-compliant, regularly inspected, and fully equipped for wheelchair and ambulatory transport.

Community

We are rooted in Metro Detroit. We partner with local healthcare organizations, case managers, and community groups to serve our neighbors with integrity.

Safety First

Our Commitment to Safe Transport

Every member of the Strictly Healing Transportation team is held to the highest standards of safety and professionalism. Here is what you can expect every time you ride with us.

Background-Verified Drivers

Every driver undergoes a thorough criminal background check and motor vehicle record review before joining our team.

CPR-Certified Staff

All drivers hold current CPR and first aid certifications, ensuring they are prepared to respond to any medical situation during transport.

ADA-Compliant Vehicles

Our fleet includes wheelchair-accessible vans with ramps and securement systems that meet all ADA and state transportation requirements.

Regular Vehicle Inspections

All vehicles are maintained on a regular inspection schedule to ensure mechanical reliability and passenger safety on every trip.

Insurance Billing Accepted

We work directly with Medicaid, no-fault carriers, and private insurance to handle billing — so patients can focus on their health, not paperwork.

24/7 Scheduling Support

Our scheduling team is available to coordinate trips, answer questions, and handle urgent transport needs around the clock.

Ready to Ride?

Book Your Ride Today

Contact our scheduling coordinator Jasmine Rogers to arrange transportation or get answers to your questions.

Book a Ride (248) 476-4317